Friday, August 15, 2008

Address distress.

I ordered a couple of things recently, and after checking the online tracking last night, I discovered UPS had just delivered it. Unfortunately, it listed them delivering it to someone else’s address.

I called UPS to see what had happened, and it seems they couldn’t locate my address. I guess they had forgotten where I had lived since they had last delivered a package to me two weeks ago. After using some detective work that I can only assume was composed of closing their eyes and randomly pointing at a map they determined that my real address was 1 Oakbrook Mall.

“McCash” must sound alot like “Macy’s”.

Eventually they wised up and concluded I really lived on 95th Street in Hinsdale. Not quite 75th Street in Burr Ridge. Sure, it may have been one town off and 20 streets over, but a least it was a better guess than the mall. And that’s where they decided to leave my package.

Now some guy in Hinsdale is wearing my Flight of the Conchords t-shirt and drinking coffee from my Flight of the Conchords mug.

I’m just glad the customer service lady at the other end of the line was nice about it. She said they’d try to get the actual package back somehow, but if they weren’t able to, they’d contact HBO.com and reorder the items for me. All I had to do was give her my order information including a detailed listing of the items I had purchased.

You have to feel sorry for the guy this happens to who placed an order from Adultsexstore.com.

UPS: Could you check the invoice and tell me the item number for the first item?
Customer: Sure. It’s 4611245
UPS: Thanks. And could you give me a short description for the item?
Customer: Um, it’s a DVD.
UPS: Do you know the title?
Customer: Uh...yeah. It’s called...um...Fisting Firemen 5.
UPS: Oh. Okay. And the second item number?
Customer: 2201954
UPS: And the description?
Customer: A...uh...a long rubber object?
UPS: Could you give a more detailed description?
Customer: Believe me, that’s all the description you want.